Reference

How We Handle Your Information

We collect what we need to run your account, verify your bKash or Nagad deposits, and keep your wallet secure. This policy covers the data we gather when you register, deposit, withdraw or contact support.

Account registration dataMobile wallet recordsDevice and browser infoSupport chat historySession logs

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DATA HANDLING

How We Protect Your Information

We encrypt your password and payment details at rest and in transit. Session tokens expire after thirty minutes of inactivity so no one can hijack your account if you leave your phone unlocked. Support staff see only the last four digits of your mobile wallet number when reviewing your case, and full transaction records are restricted to compliance and finance roles with audit logs tracking every access.

Encryption Standards

We use TLS encryption for all traffic between your browser and our servers. Passwords are hashed with bcrypt before storage so even our database administrators cannot read them in plaintext. Payment API calls to bKash, Nagad and Rocket use their official SDKs with certificate pinning.

Cookie Policy

We set a session cookie to keep you logged in, a language preference cookie, and an analytics cookie that tracks page views without identifying you personally. You can clear cookies from your browser settings at any time; clearing them will log you out and reset your language choice.

Account Security

We log every login attempt with timestamp, device type and IP address. If we see a login from a new device we send an OTP to your registered mobile number before allowing access. You can review recent login history from your account settings page.

Data Retention

We keep transaction records and account details for five years after your last login to meet financial compliance requirements. If you request account deletion we mark your profile inactive and stop processing new transactions, but we retain transaction logs for the full retention period.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to see what information we hold, ask us to correct an error, or request account deletion, contact our support team through any of these channels. We respond to privacy requests within seven business days and walk you through the verification steps before releasing or removing data.

Team online

Live Chat

Open the chat widget in the bottom corner of any page and tell the agent you have a privacy request. We will verify your account and handle data access, correction or deletion requests in the conversation.

Email Support

Send your request to our support email with your registered mobile number and account username. We will reply with the next steps and ask for additional proof of identity if needed before processing your request.

FAQ Archive

Check the privacy section of our FAQ page for answers to common questions about data retention, cookie usage, and how long we keep transaction records. The FAQ covers most routine privacy queries without waiting for a reply.

What This Policy Covers

gajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to personal information we collect when you use gajee from Bangladesh or other eligible regions where access depends on local law. We gather your mobile number, email, payment details from bKash, Nagad or Rocket, device identifiers, IP address, and any messages you

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send through our support channels. We use this data to verify your identity, process deposits and withdrawals, prevent duplicate accounts, answer your questions, and meet legal record-keeping obligations. We do not sell your personal data to third parties. We share transaction details with payment processors only
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to complete your deposits and withdrawals. We retain account records and transaction logs for the period required by financial compliance rules in the jurisdictions where we operate. You can request a copy of your data or ask us to delete your account by contacting support. Cookies
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and tracking tools help us keep you logged in across sessions, remember your language preference, and measure how visitors move through the site so we can fix broken flows. If you block cookies your login session may not persist between visits. This policy may be updated
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when we add new payment rails, change processors, or adjust data retention schedules; we will post the updated version on this page with a revision date at the top.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy FAQ

We collect your mobile number, email address, date of birth, and the payment wallet you choose during registration. We also log your device type, browser version, and IP address each time you log in to detect duplicate accounts and prevent fraud.

Yes. Contact our support team through live chat or email with your username and registered mobile number. We will verify your identity and send you a copy of your account profile, transaction history, and support chat logs within seven business days.

We retain transaction logs and deposit receipts for five years after your last login to comply with financial record-keeping rules. If you delete your account we stop accepting new deposits immediately, but past transaction data remains in our archive for the full retention period.

We share your wallet reference number with the payment processor only when you initiate a deposit or withdrawal. We do not sell your payment data or share it with advertisers. The processor returns a transaction ID which we store in your account history.

We use a session cookie to keep you logged in, a language preference cookie, and an analytics cookie for page-view counts. You can block cookies in your browser settings, but blocking the session cookie will log you out after every page load.

Email our support team or open a live chat and ask to delete your account. We will verify your identity, process any pending withdrawals, and mark your account inactive. Transaction logs remain in our archive for five years to meet compliance obligations, but we stop processing new activity immediately.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash Skyward InfoAbout Us

How We Handle Your Information

How We Protect Your Information

Encryption Standards

Cookie Policy

Account Security

Data Retention

How to Reach Us About Your Data

Live Chat

Email Support

FAQ Archive

Privacy Policy FAQ

01 What personal information does gajee collect when I register?

02 Can I see what data gajee has stored about my account?

03 How long does gajee keep my transaction records after I close my account?

04 Does gajee share my bKash or Nagad details with anyone else?

05 What cookies does gajee use and can I turn them off?

06 How do I request deletion of my gajee account and all personal data?

Privacy Policy

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